Customers are Our Lifeblood

• Our Company can only be successful by understanding and keeping customer needs a top priority. We strive to delight our customers by exceeding their expectations.
  
  
• We speak with our customers in the language of the mind and of the heart. Our customers:
  • Require results that positively impact their operations; we deliver these outcomes.
  • Are moved by the transformation in their employees, for which we are the catalyst.
    
    
• We have a bias for action. We anticipate customer and Company needs, and move proactively to develop and implement solutions to meet them.  

Passion for Learning

• Our business is dedicated to helping adults reach their full potential, through education and career development.
• We are curious and open-minded. We ask good questions and listen well.
• We believe in continuous improvement and practice the processes and discipline required to create innovations, both large and small.

Trust

• We keep our commitments, to our customers and to each other. We are only as good as our reputation. Our word is our bond.

A Voice for the Forgotten Majority

• Catalyst Learning was founded to increase access to education for low-wage workers; adults who have been left behind, but want to “do better”.
• We advocate on their behalf to people in power who can help them achieve their goals.

Teamwork

• Our employees are our greatest resource – we promote involvement and input from all team members. We provide opportunities for growth, recognize achievements, and celebrate successes.
• We respect each other and our varying views. We are courteous, but willing to challenge when needed.
• A highly aligned team allows us to accomplish our goals. We encourage and expect the open and honest communications needed to achieve it.