Healthcare Training Results

Increase in SAW/ECHO graduate skills

As reported by Manager

Clinical 43%

Nurse Support Tech
Central Service
Tech/Sterile Processing
Patient Care Aide/Tech
Nursing Assistant/CNA
Physical Therapy Aide/Assistant
Emergency Room Tech
Core Tech
Cardiology Tech
Respiratory Therapy Tech
Opthamology Tech
Anesthesia Tech
Operating Room Tech
Film Literary-Diagnostic Imaging Associate

Non-Clinical Support 33%

Team Leader/Supervisor
Groundskeeper
Maintenance Tech
Distribution Clerk
Coordinator Stockless Prog.
Tech Coordinator
Patient Service Tech
Equipment Suplly Coordinator
Baker
Bed Access Representative
Washer Operator
Hospitality Associate
Maintenance Supervisor

Clerical 24%

Department/Unit Secretary
Medical Secretary
Registration Assistant/Specialist
Outpatient Registrar
Medical Records Clerk
Documentation Clerk
Office Coordinator
Purchasing Associate
Admissions Assistant
Receptionist
Education Office Assistant
Medical Administrative Adminstrator
Program Support Clerk

Entry Level Impact on Patient Satisfaction

Collaborates with others to produce outcomes that are in the best interest of our patients

Has improved his/her contribution to a safe working environment

Demonstrates an understanding that all departments are an important contributor of a patient's view of the hospital

Assists clinical staff with more non-clinical patient support

Contributes to a positive patient experience

Increase In Entry Level Behavior Changes/Outcomes

Initiative
Willingness to perform new tasks

Teamwork
Willingness to work together as a team

Professionalism
Interest, appearance, punctuality, etc.

Confidence
Range from 73.2% to 86.6% across a variety of activities

Patient and Nurse Satisfaction

Catalyst Learning employee development programs are proven tools for successful retention, engagement, and performance improvement. The results in the graphics above are from a study conducted by CLC with its SAW and ECHO customers. Learn more by downloading one these articles & case studies:

TriHealth RoI Report
CLC Customer CareerStat 2014 Winners: