Catalyst Learning integrates technology and employer-supported education to expand access to adult learners wishing to excel. ECHO is a blended delivery system for education and career counseling. Components of the ECHO delivery model are described here.

Employee Candidate for ECHO

• Program participants are typically 20-50 years old
• Possesses a high school diploma or GED
• Works in an advanced clerical position, allied health (non-nursing), or supervisory role
• Has strong reading and computer skills

• Industry-specific content
• Pre-work before TV lessons
• Calendar and Writing Practice

Online Coursework

• Interactive exercises
• Scores tracked
• Access to instructor
• Career & Learning Plan

Classroom Sessions

• Present critical information for many healthcare related fields
• Build a "Learning Community"

Coach

• The key to success
• Serves as project manager, facilitates instruction, and encourages students
• Coaches come from many areas, including Education, Recruiting, HR, Department Managers, Volunteer Services, or Project Managers

Career Advisors

• Help employees develop CLP
• Mentor employees who seek job advancements
• Arrange job shadowing

Career and Learning Plan (CLP)

• Personal career development with help from advisor
• Tools for tracking progress
• Encourages internal promotion
• Equips employees for pursuing higher education

Site Support

• Online and classroom training
• Learning Management System (LMS)
• Regular phone calls, message board
• "Best Practices" from other hospitals
• Connection to certificate and degree programs at
  local colleges and technical schools