Catalyst Learning Blog

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Articles, case studies, and success stories to guide and inspire healthcare HR, Organizational Development, and Clinical professionals.


Workforce Implications of the Affordable Care Act: Research in Progress Catalyst Learning
Better care, lower cost, improved health.  The triple aim of the Affordable Care Act is straightforward enough, but how will healthcare organizations achieve it?  To start, they must have coordination of care (ACOs, Patient-Centered Medical Homes), reduce readmissions, and have a system for population health/community-based care.   Last month at the National Fund for Workforce Solution's annual meeting, Randall Wilson, a Senior Project Manager for Jobs for the Future presented CareerSTAT's case for investing in frontline workers to achieve the aim.     

Simply put, frontline workers can help organizations extend care to more patients.  They can contribute to a highly skilled workforce by honing general skills like communication, customer service, and problem solving to developing specialized competencies such as clinical, observational, and supervisory ability.  They provide a pool from which health coaches, patient navigators, or care coordinators can be developed.  Of course, these opportunities come with challenges.  For one, no templates or standards exist for many of these new roles.  That's exacerbated by potential job reductions and cutbacks in talent development.  External challenges like ACA uncertainties and lagging payment models add to the pressure.  In spite of the challenges, investing today means frontline workers will be equipped to help their organization meet the higher expectations of tomorrow.

Contact Catalyst Learning (info@catalystlearning.com) to learn about solutions that help your front line workers prepare to seize the opportunities.



Pomp and Circumstance at Cleveland Clinic Catalyst Learning
Catalyst Learning’s Lynn Fischer recently had the honor of addressing over 50 Cleveland Clinic School at Work graduates.  It was an opportunity to reflect on Cleveland Clinic’s incredible commitment to School at Work; since 2005, the organization has had over 200 graduates!  As Catalyst Learning gears up for its 20th anniversary, it was also a time to be thankful for the many organizations like Cleveland Clinic that have helped us provide career development to over 14,000 employees. Click here to read full transcript and the five pieces of advice Lynn offered graduates as they move into a new chapter. Cleveland Clinic, lynnCleveland Clinic 2013



Race Against the Machine Catalyst Learning

Good Jobs, Good Companies and a Sustainable American Economy

The Hitachi Foundation's recent Pioneer Employer Hospital Initiative seeks to discover and promote the next generation of best practices in workforce management.  Read customer Faxton St. Luke's Healthcare's case study to learn how School at Work complements other "grow your own" initiatives at the organization.

Catalyst Learning's work with The Hitachi Foundation continued when Founder and CEO Lynn Fischer participated in a recent MIT-Hitachi Foundation sponsored Action Lab focused on strategies for building a sustainable economy.  M Erik Brynjolfsson, Economist and Director of the M.I.T. Center for Digital Business, as well as co-author of the book, Race Against the Machine, spoke about the demand for new skills that keep up with the digital progress of the last few decades.  He argued that an increasing reliance on technology has been great for business but fuels a growing socioeconomic inequality as companies have increased profits without increasing their workforce.

Brynjolfsson stated that technology can accomplish things that only a few years ago were thought to be beyond the reach of computers, yet computers tend to be narrow and literal-minded, good at assigned tasks but at a loss when a solution requires intuition and creativity - human traits. A partnership is the path to job creation in the future. Click here to read the New York Times article about Brynjolfsson's work and learn what he says is the key to wining the race against the machine.

Contact Lynn (lfischer@catalystlearning.com) to learn more about the action lab's conclusions.




Lead to Inspire - Session One Catalyst Learning
Yesterday Catalyst Learning and speaker Larry Mohl kicked-off a two part webinar series, Lead to Inspire.  Mr. Mohl shared drivers of inspiration and explained how they are used to drive workplace performance and customer advocacy.  Attendees ranged from VP of HR and Director to RN, showing the wide range of interest in this important, and timely, topic.  His message comes at a time when the need to help employees become more resilient and comfortable with change is essential! Click here to access a full rebroadcast and learn how to maxmize your impact.   It’s not too late to register for next week’s final session—contact Rebecca Sell (rsell@catalystlearning.com) for details.  



Catalyst Learning at the Catholic Health Assembly Catalyst Learning
Catalyst Learning's Lynn Fischer and Mercy Health's Sister Mary Roch spoke about "living the Catholic health care mission with frontline staff" at the Assembly's Learning Lounge.  If you're at the conference, visit us at booth #35! Lynn and Sr Mary Roch



CLC Webinar Series: Lead to Inspire - The Science of Inspiration Catalyst Learning
Inspiration. When you hear the word what comes to mind? Can you think of someone who has inspired you?  Were you inspired to action?  Is becoming a more inspirational leader something you believe you can learn?  What impact might you make through inspiration? Groundbreaking research by Performance Inspired, Inc. has uncovered the 7 Drivers of Inspiration. This emerging science shows that inspiration is not merely the spark that motivates the desire to act.  Inspiration is a set of well-defined, learnable behaviors that when practiced, lead to higher levels of employee engagement and performance. Catalyst Learning invites all customers to learn more about the science of inspiration by attending our two-part webinar, June 19th and 26th at 3pm ET. Larry Mohl, a founding principal of Performance Inspired, Inc. and former Chief Learning Officer for Children's Healthcare of Atlanta, will help attendees discover: •            What research says about the drivers and impact of inspiration •             The specific leadership behaviors that lead to higher levels of inspiration •             Areas of personal inspiration focus •             Exercises that will help you put your learning into practice Mr. Mohl has served as the Chief Learning Officer for The American  Express Company as well as Children's Healthcare of Atlanta. In these roles he led innovative company-wide efforts in leadership development, learning, and talent management.  He is co-author of the Wall Street Journal best selling book "Networking is Dead: Making Connections that Matter".  He has been featured as the cover story in Chief Learning Officer Magazine and has appeared in Training Magazine, Talent Management Magazine, CIO Magazine, and the Atlanta Journal Constitution. Space is limited!  Register here: https://www1.gotomeeting.com/register/452523473



The Leadership Demands of Healthcare Reform Catalyst Learning
When Dr. Thomas C. Dolan, outgoing President and CEO of ACHE addressed the AHA annual meeting earlier this month, he offered candid words to leaders struggling with the demands of the current landscape. “I have probably used the word “challenge” in the title of over half the speeches I have given in the last forty years,” he explained.  “Challenge is not a strong enough word for what we face today. What leaders are facing today are demands – actions that I think are required if healthcare reform is to be successful.” Dolan shared four categories of demands: those on ourselves, our organizations, our healthcare system, and our society. On a personal level, leaders cannot rest on their laurels and wisdom; to keep their organizations moving forward, they must be knowledgeable about things like rapid process improvement, lean, six sigma, accountable care organizations, medical homes, risk sharing and many other topics. On an organizational level, Dolan feels that hospitals must institute hiring and HR practices that attract and retain employees who willingly make healthy lifestyle choices and can serve as models to the population at large.  He also calls for increased diversity and inclusion. “A multicultural society requires multicultural leaders.  Unfortunately… while minorities represent a reported 29 percent of patients nationally, they comprise only 14 percent of hospital board members, 14 percent of executive leadership, and 15 percent of first- and mid- level management positions.  This situation must change,” Dolan says. He encourages organizations to recruit for diversity and create inclusion by establishing philosophies, policies, practices, and procedures to ensure equal access to opportunities and resources. From a system level, the demands are great.  A lack of interoperable IT systems plagues progress in information technology; healthcare costs, along with pricing disparity in pharmaceutical and medical device industries, are out of control.  Leadership must demand cohesion, consistency, and efficiency. “There is no question in my mind that we will reduce healthcare costs in the future.  The only question is whether it will be done irrationally by government or rationally by the healthcare leaders in this room,” says Dolan. Last, Dolan turned to society at large.  While everyone has the right to basic healthcare, society in turn must demand that individuals take more responsibility for their health.  He calls for pressures and incentives for achieving acceptable BMI, blood pressure, cholesterol and for not smoking.  He also stresses prudence when making decisions regarding curative rather than palliative care and calls upon leadership to help society address this issue. While healthcare for all has taken decades to achieve, Dolan believes the goal is attainable. “My generation wanted to provide healthcare for all; I believe in the next ten years you will.  We do need more leadership for our patients, communities and society, and I believe you are the leaders who will provide it.”  



2013 Catholic Health Assembly Catalyst Learning
cha bannerLiving Mission in a Changing World Look for Catalyst Learning at the upcoming Assembly, Booth #35, June 2-4, Anaheim Marriott Hotel