Catalyst Learning’s most visible expression of its “Customers are Our Lifeblood” value is seen in our highly engaged and exceptional Client Relations team.  Your CLC Client Relation Coordinator will help you every step of the way by sharing best practices from other CareerCare customers and advising you on how to achieve dramatic results within your organization.   The CLC Client Relations team:

• Advises you on a recruiting strategy to fit the organization’s goals for CareerCare.  Whether your strategy involves career-path development for high-potential employees or lay-off aversion by re-deploying loyal employees, we will work with you to promote understanding and adoption.
• Helps CareerCare Administrators and Career Advisors identify if a Cohort or 1/1 advising strategy will work best for your organization.  Provides personalized help to your implementation team on all start-up matters.
• Is readily accessible - we believe in the human touch!
• Answers questions and solves problems
• Advises you to achieve maximum results

You’ve made the decision that you want to proceed – now, let’s make your CareerCare investment an outstanding success!  Attention to these factors will maximize your results:

1. Select an Administrator and a Career Advisor

Clear accountability for the administration, marketing and managing of CareerCare will ensure the best results.    If you have a career advising system in place, you’ll be tapping individuals already in these roles.  If a structured career advising process is new to your facility, think about who is best for these key roles:

The Administrator

• Works with management to define target outcomes and selection criteria
• Recruits CareerCare participants
• Works with Catalyst Learning to get participants registered
• Keeps track of completion with online reporting provided by Catalyst Learning

• Provides one-on-one support to the participant
• Helps coordinate informational interviewing and job shadowing experiences
• Provides internal resources to help the participant reach his or her goals

• The Organizational License for CareerCare is for 12 months after purchase
• Participants have a User License that is good for up to 120 days to complete a process that requires 11 – 17 hours.
• Individual licenses can be managed in cohort groups or individually.

• Meeting space for Orientation (computer lab suggested)
• Meeting space for one-on-ones with Career Advisors
• Computers (as needed)

• Catalyst Learning provides a list of all jobs listed in our Job Database
• A consulting call with your Catalyst Learning Client Relations Coordinator will result in linkage between job titles at your organization to the corresponding job title in the CareerCare database.
• Provide the Job Matching worksheet to participants at Orientation.